Accessibility

This accessibility statement applies to the Local Councillor website (www.localcouncillor.scot). The website is managed by the Improvement Service.

The Improvement Service is committed to making this website easy and convenient to use by people of all abilities and disabilities.

We are working to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Visitors to the website should be able to:

Change the colour of body text, background colours and contrast by changing the preferences in your browser
Change the size of the text using the resize option in your browser
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader
Understand the content easily

AbilityNet has advice on making your device easier to use if you have a disability.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us at info@improvementservice.org.uk. We will consider your request and get back to you as soon as possible.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Improvement Service is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below:

some older videos don’t have captions
some of the third party applications used on the site may not be accessible and are outwith our control.

PDFs and other documents

Our site contains reports, publications and leaflets which are available to download. Most of these documents are in PDF or Word format.

The accessibility regulations don't require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 4 February 2021.

This website was last tested on 4 February 2021.

We carried out manual testing on every page of the website.

Accessibility testing was carried out using WAVE, HTML codesniffer and other third party tools.